Client Testimonials on Damage Restoration Services
Benjamin Hunter- October 4th 2013
I am an Insurance Agent with Indiana Farm Bureau. Indiana Restoration has helped many of my clients who have experienced Water (Basement), Hail, and Fire Damage. Based on my experience, they are the most Responsive and Professional Restoration in the State of Indiana. I have also had them repair damage from water in my own home. If you experience any damage to your home (Interior or Exterior) contact Indiana Restoration first. They also perform Commercial and Residential Floor and Duct Cleaning. I definitely recommend this company!
Teresa Chapman- September 16th 2013
Dry out from water loss and also construction repair due to damage from water
I called Indiana Restoration at 6:45am on July 15 indicating my wash machine did not turn off and water flowed for over 7 hours. Damage to the laundry room, mud room, hallway, basement, and basement half bath. Indiana Restoration was out to my home by 8am. They addressed the water issue and began the dry out process. They were very professional and checked the moisture in my house over the course of several days. When the home was dry, they began repairing dry wall, ceilings, flooring, etc.
John W and Miguel did such a great job on the dry out and were so professional and courteous!
Then, the construction portion was estimated and handled by Mitch P and Doug V. They did such a great job of working with my insurance company and making sure my home was put back just as it was before the damage.
I would use them again and would recommend anyone who wants a professional company who delivers what they promise, give them a call!!!
Jason Kenny- September 4th 2013
They have provided many different services over the past few years. The latest was a carpet cleaning.
The service was amazing as usual! Can’t say enough good things about these guys.
Adrian & Leslie Oleck- August 28th 2013
Brought fans, water-vacums and dehumidifiers to save our basement carpet. Our dehumidifier had overflowed for >1week while we were out of town, onto our new carpet. They were prompt and explained rationale for everything well.
Of course this happened on a holiday, so when we called they asked several questions which lead them to believe that at this point it was not necessary to pay $200-$300 more for emergency service. We were grateful for this assessment. They then came the next business day and got to work saving our carpet. They remained very up-front about costs of each service before they did anything.
They always kept us informed as to what they were doing and why. They did what was needed to avoid mold formation and odor as well as make sure the carpet was totally dry before they were finished.
Prompt and professional the entire time.
Jim & Elizabeth Wagner- August 5th 2013
We were very impressed with the speed and thoroughness of the team. They were very friendly, respectful and great to work with. We would happily recommend your company to our friends and contacts.
Charles Thomas- July 29th 2013
Glad I selected your company for all of our work. All employees did a great job. Well satisfied.
Donna Zembrod- July 15th 2013
Brian was awesome. Super nice, professional and did a great job. Explained everything very well. He is why I contacted you for repairs as well.
Leon Walker- June 24th 2013
We had a sump pump failure that ended with 3 inches of water in a carpeted finished basement.
All the people at Indiana Restoration were fantastic. They were on time every time. They were courteous and very very trustworthy.
Their prices were far below what the insurance company predicted. All of the work that they did brought our home back to the “before” of the event. I hope we don’t have to use their services again, but if we have another disaster they will be our first call.
Mike Smith- June 17th 2013
We had the Indiana Restoration team out to clean our carpets.
The team was very professional. Complete with protectors for the corners of my walls so their hoses wouldn’t ruin my baseboards. Upfront with pricing. On time. Great job. Would have them out again on a yearly basis….
Christine & Dave Schoenefeld- June 11th 2013
The gentlemen worked hard, were professional, help us understand the process and did a good job.
Leon Walker- June 11th 2013
I could not be happier that I called IRCS when we had our sump pump failure. All staff were kind, considerate, efficient and bent over backwards to meet our needs. You should be very proud of the personnel that you have on your team!! Everyone was above & beyond thank you.
Andrew Buroker- June 10th 2013
Miguel was a great and effective communicator. Rare and you should keep him. He is a great company asset. Thanks!
Michael & Cheri Flanagan- June 9th 2013
Communications by both Miguel and John were outstanding throughout the applicable time period. Thanks!
Mark Williams- June 7th 2013
We had a GREAT experience!
Hear what this client says about our carpet cleaning services….
Ron Schulte- May 22nd 2013
Your people were wonderful, they arrived just 1-2 hours after our discovery of the damage from water. They relieved us of all stress! I would recommend them to anyone. Thank you to all.
B&W Plumbing- May 7th 2013
Thanks For The Great Job
Dan Skaggs- May 7th 2013
We consider your company very professional, very organized and efficient. We were informed daily what would happen next. At the end of each day your clean up was perfect and you protected our home from further damage.
Jim Metzler- May 7th 2013
Holly Stough- April 1st 2013
Working with IRS was easy. Miguel was fantastic! Both he and the crew he worked with were kind, professional, understanding and respectful. I thouroughly appreciated the time Miguel took to answer my questions and explain the entire process. Thank you for making an annoying situation bearable!!
Lauren- March 29th 2013
Tony was great! Kept us informed and let us know what he was doing and why. Very happy with your work!
Justin & Rebekah Thomas- March 19th 2013
Excellent service from all your workers, especially Miguel! Thank you, will highly recommend your company to everyone!:)
James Schroeder, January 21st, 2013
Work was completed March 2011to March 2012. House fire from lightning. Site cleared and house rebuilt from foundation up.
All the employees of Indiana Restoration did much to make this stressful time as easy as possible under the circumstances. $500,000 total for cleanup and rebuild.
Jason Kenny, January 10th, 2013
They have provided several different services at several properties of mine over the years including duct cleaning, smoke damage restoration and carpet cleaning.
Everything has always gone extremely well! I would highly recommend them and will continue to use them in the future!
Melanie Wrenn , January 8th, 2013
Our reverse osmosis system under our kitchen sink had broken and flooded our kitchen and basement.
They were fabulous and we love them! They got in here and got it taken care of. All the people were friendly and did a great job!
Sarah Lushin, January 8th, 2013
I have always been happy with the services provided by Indiana Restoration Services (IRS). My husband and I have used the company at home and at our offices for carpet cleaning and water restoration services for many years. IRS is very responsive when scheduling services – typically the same week we place a call.
The quality of service provided by IRS is excellent. We have high traffic areas at our office and a dog and younger boys at home who can all do a number on the carpets. IRS techs are focused, hard-working and very thorough. Carpets are vacuumed and furniture is moved when necessary before the carpets are cleaned. Tough stains and spots are treated and cleaned so well that there’s no trace they ever existed. This is particularly important when your dog gets sick in a common area a few days before comany gets to town!
Everyone at IRS is easy to work with from start to finish. The IRS service techs are reliable and arrive on time. What I particularly like is that the guys are not only professional, but always personable and friendly. I am very comfortable with them and don’t feel the need to supervise or check-up on them while they’re in my home. This is a very big deal (and bonus) to me.
I think very highly of Indiana Restoration Services and can’t say enough about the company. I have recommended them to others and will continue to do so.
Timothy Faust, January 4th, 2013
I have used Indiana Restoration and Cleaning services several times over the past 2 years. They have cleaned my carpets and most recently cleaned damage from a failed sump pump. I called them in the middle of the night when I discovered the rising water and they had someone at my house with in the hour. Not only did they show up quickly, but the people that actually did the work were so nice and helpful in a time that we were full of stress and anxiety. I believe we were charged a fair price for the service, and I can rate them very high for their service and reasonable pricing.
Aaron Prickel, December 3rd, 2012
Placed phone call on a Sunday evening and received immediate reponse. They were very professional when arriving at our house and helped us through the insurance process to get a claim started. Work immediately started, felt very comfortable with them in our home and they kept us up to date with progress throughout the entire job. Overall very pleased with their level of professionalism and their skill/knowledge to handle the damage and repair.
Benjamin Hunter, November 7th, 2012
I had a great experience using Indiana Restoration. They responded to my damage very quickly. They were very responsive and professional. I would definitely recommend them in the future!
Rachael Toschlog, September 18th, 2012
They cleaned the carpets and lifted up furniture due to a basement flood. They put out fans and came back a couple times to make sure the area was getting dry.
It turned out very well. They were very attentive. They were friendly and professional at the same time.
Dr. Mona Gitter, September 18th, 2012
We had a flooded basement and they got rid of the water. They cleaned the carpets and furniture.
They could have not have been any better. They were extremely courteous and great to work with. They removed the water at 12:00 at night. Miguel was the person in charge and he was excellent to work with. They went above and beyond. They are the best service people I have ever had in my home.